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We take great pride in our preparation for Pilates sessions and have a strict 24 hour cancellation and no show policy.
Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. Late cancellations mean that other people will miss out on the opportunity to book.
If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be responsible for the the full session payment.
To avoid a cancellation or no show fee, please provide cancellation notice at least 24 hours prior to your appointment by texting Kimberley on 0411 622 330 or Maddison on 0413 090 265.
We understand people get sick and of course will take this into account.
Reoccurring cancellations or no shows will lead to not being able to hold onto a regular spot.
We are confident you will respect these conditions and look forward to seeing you soon.